Appointments

You will be registered either with Dr Crawshaw, Dr Clark, Dr Fieldhouse, Dr Savin, Dr Mack or Dr Willet but you are welcome to consult with any doctor. For ongoing or long term problems, you will probably find it easier and more effective to consult with just one doctor for routine appointments.

On the 29th January 2018, the Health Centre introduced GP Access,  a Telephone Triage Appointment System, in which all patients’ requests for a consultation with a doctor will be triaged by a GP.

This means that patients will receive a phone call from the doctor within a few hours of making contact with the Health Centre, and, if mutually agreed, patients will be seen face to face on the same day (or another day, to be mutually agreed).

You can book appointments by calling us on 01865 340558 or 01865 340559, and choose option 1. If you are making a routine appointment, please note that our phone lines are very busy from 8.00-9.30am. Alternatively, you are welcome to come in to the Health Centre and speak to our reception team.

Our medical receptionists are a highly experienced team, and are subject to a strict confidentiality policy just like doctors and nurses. In order to help you make best use of our services, they may ask you for brief details of why you require an appointment. The receptionist is not responsible for determining the urgency or importance of any problems, but may be able to offer you a range of options if they understand why you are calling.

Chaperoning

Chaperoning can be made available in consultations

Cancelling Appointments

Missed appointments cause unnecessary delays for other patients. Please cancel any appointment that is no longer wanted, or you cannot attend, with as much notice as possible by phoning the health centre and selecting option 1 (appointments line) and speak to the receptionist.