Our Patient Participation Group was formed in 1972, making it one of the first in the country. Twice annual meetings act as a forum for discussion between our patients, GPs and staff about our services at the Health Centre. Wider issues are also sometimes discussed, such as changes in the NHS and national/regional health policies.

We encourage as many patients as possible to become involved in this group and every registered patient is welcome! If you are interested, please ask reception for further information, complete the form below or email the Practice Manager ritacabrita@nhs.net; alternatively just turn up at our next meeting. Dates of forthcoming meetings (and previous minutes) are available on our website and in the waiting room.

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Monday
08:00 until 18:30
Extended hours 6.30pm -7.15 pm
Tuesday
08:00 until 18:30
Wednesday
08:00 until 18:30
Thursday
08:00 until 18:30
Friday
08:00 until 18:30
Extended hours 6.30pm -7.15 pm
Saturday
CLOSED
Sunday
CLOSED

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	Monday		Tuesday		Wednesday		Thursday		Friday
	AM	PM	AM	PM	AM	PM	AM	PM	AM	PM
Dr Jonathan Crashaw	X	X	X	X			X	X	X	X
Dr Helen Clark Week A	X	X	X	X	X	X	X	X
Dr Helen Clark Week B	X	X	X	X	X	X
Dr Fran Fieldhouse	X	X			X	X			X	X
Dr Johanna Mack					X	X			X	X
Dr Sarah Martin	X	X					X	X
Dr Helena Savin ( working Tuesdays and Thursdays am from 8th June 2022)			X			X	X

	Very easy	Fairly easy	Not very easy	Very difficult	N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

Patient Participation Group

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